/* CRM 工作台 F 版（科技儀表）設計系統。只使用系統字體與純 CSS／inline SVG，符合正式 CSP（無外部字體、無 url(data:)）。 */
:root{--bg:#060A12;--surface:#0B1220;--raise:#111C30;--ink:#E4ECF7;--mute:#93A3BC;--line:#1C2B46;--line2:#26395C;
--accent:#4DD7F0;--accent-ink:#03202A;--accent-soft:#0D2B3A;--warn:#FFB547;--warn-soft:#2C2109;--bad:#FF7B7B;--bad-soft:#341416;--good:#4ADE9B;--good-soft:#0F2B21;--violet:#8FA6FF;
--s0:#FFB547;--s1:#4DD7F0;--s2:#8FA6FF;--s3:#4ADE9B;--s4:#4ADE9B;--s5:#FF7B7B;
--font:"Microsoft JhengHei","PingFang TC","Noto Sans TC",system-ui,-apple-system,"Segoe UI",sans-serif;--mono:ui-monospace,"Cascadia Mono",Consolas,"SF Mono",monospace;
--ease:cubic-bezier(.2,.7,.2,1);color-scheme:dark;font-family:var(--font);color:var(--ink);background:var(--bg);font-synthesis:none}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;min-height:100vh;background:linear-gradient(rgba(77,215,240,.035) 1px,transparent 1px) 0 0/44px 44px,linear-gradient(90deg,rgba(77,215,240,.035) 1px,transparent 1px) 0 0/44px 44px,radial-gradient(900px 420px at 88% -6%,rgba(77,215,240,.12),transparent 62%),var(--bg);background-attachment:fixed;line-height:1.55}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
button:disabled{opacity:.45;cursor:not-allowed}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
h1,h2,h3,p{margin:0}
.mono,.stat-number,.case-id,time{font-variant-numeric:tabular-nums}
a{color:var(--accent)}

/* ---------- shell ---------- */
.shell{min-height:100vh;display:grid;grid-template-columns:242px minmax(0,1fr)}
.sidebar{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;padding:22px 14px;background:rgba(11,18,32,.82);backdrop-filter:blur(10px);border-right:1px solid var(--line)}
.brand{display:flex;align-items:center;gap:12px;padding:2px 10px 20px;border-bottom:1px solid var(--line)}
.brand-mark{width:38px;height:38px;border-radius:11px;border:2px solid var(--accent);display:grid;place-items:center;color:var(--accent);box-shadow:0 0 20px rgba(77,215,240,.35),inset 0 0 12px rgba(77,215,240,.15)}
.brand-mark svg{width:20px;height:20px}
.brand strong{font-size:16px;letter-spacing:.02em}
.brand small,.side-footer small{display:block;color:var(--mute);font-size:11px;margin-top:2px}
.sidebar nav{display:grid;gap:4px;margin-top:20px}
.nav-item{display:flex;align-items:center;gap:12px;border:0;background:none;color:var(--mute);text-align:left;padding:11px 14px;border-radius:12px;font-weight:600;position:relative;transition:background .2s,color .2s,transform .2s var(--ease)}
.nav-item:hover:not(.active){background:rgba(77,215,240,.07);color:var(--ink)}
.nav-item:active{transform:scale(.97)}
.nav-item.active{background:var(--accent-soft);color:var(--accent);box-shadow:inset 0 0 0 1px rgba(77,215,240,.35),0 0 24px -8px rgba(77,215,240,.5)}
.nav-icon{width:22px;height:22px;display:grid;place-items:center;flex:none}
.nav-icon svg{width:20px;height:20px}
.side-footer{margin-top:auto;display:flex;gap:10px;align-items:center;padding:16px 10px 0;border-top:1px solid var(--line);font-size:13px}
.avatar{width:36px;height:36px;border-radius:50%;background:var(--raise);border:1px solid var(--line2);display:grid;place-items:center;font-size:11px;font-weight:700;color:var(--accent);flex:none}
.main{min-width:0}
.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:28px 40px 18px}
.eyebrow{font-size:11px;font-weight:700;letter-spacing:.14em;color:var(--accent);opacity:.9}
h1{font-size:28px;letter-spacing:-.02em;margin-top:2px;text-shadow:0 0 30px rgba(77,215,240,.22)}
h2{font-size:18px}
h3{font-size:15px}
.top-right{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.badge{display:inline-flex;align-items:center;gap:6px;background:var(--good-soft);color:var(--good);border:1px solid rgba(74,222,155,.3);border-radius:99px;padding:6px 12px;font-size:12px;font-weight:700;white-space:nowrap}
.date{font-size:12px;color:var(--mute);white-space:nowrap}
.search-pill{display:flex;align-items:center;gap:10px;min-width:220px;border:1px solid var(--line2);background:rgba(11,18,32,.7);color:var(--mute);border-radius:12px;padding:9px 14px;text-align:left;transition:border-color .2s,box-shadow .2s,color .2s}
.search-pill:hover{border-color:var(--accent);color:var(--ink);box-shadow:0 0 0 3px rgba(77,215,240,.12)}
.search-pill span{flex:1;font-size:13px}
.search-pill kbd{font:inherit;font-size:11px;border:1px solid var(--line2);border-radius:5px;padding:0 6px}
.search-pill svg{width:16px;height:16px}
.icon-btn{border:1px solid var(--line2);background:rgba(11,18,32,.7);border-radius:12px;padding:8px 12px;font-size:12px;font-weight:700;color:var(--mute);transition:border-color .2s,color .2s}
.icon-btn:hover{border-color:var(--accent);color:var(--ink)}
.icon-btn[aria-pressed="true"]{color:var(--accent);border-color:rgba(77,215,240,.5)}
main{padding:0 40px 40px;max-width:1520px}
main:focus{outline:none}
.footnote{padding:0 40px 28px;color:var(--mute);font-size:12px}
.small{font-size:12px;color:var(--mute)}

/* ---------- ticker ---------- */
.ticker{display:flex;align-items:center;gap:14px;margin:0 40px 14px;padding:0 6px 0 14px;height:44px;border:1px solid var(--line);border-radius:14px;background:rgba(11,18,32,.7);overflow:hidden}
.ticker[hidden]{display:none}
.tk-live{display:flex;align-items:center;gap:8px;font-size:12.5px;font-weight:700;color:var(--good);flex:none}
.pulse{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--good);box-shadow:0 0 0 0 rgba(74,222,155,.6);animation:pulse 2s infinite}
.tk-view{flex:1;min-width:0;height:100%;display:flex;align-items:center;overflow:hidden;-webkit-mask-image:linear-gradient(90deg,transparent,#000 4%,#000 94%,transparent);mask-image:linear-gradient(90deg,transparent,#000 4%,#000 94%,transparent)}
.tk-mq{display:flex;width:max-content;animation:mq var(--d,50s) linear infinite}
.tk-mq:hover{animation-play-state:paused}
.tk-half{display:flex;gap:34px;padding-right:34px;flex:none;min-width:720px}
.tk-i{display:inline-flex;align-items:center;gap:8px;border:0;background:none;color:var(--ink);font-size:13px;white-space:nowrap;padding:6px 0}
.tk-i i{width:7px;height:7px;border-radius:50%;background:var(--c);box-shadow:0 0 10px var(--c)}
.tk-i b{font-size:11.5px;padding:1px 8px;border-radius:99px;background:rgba(255,255,255,.08)}
.tk-i:hover{color:var(--accent)}
.tk-ctl{display:flex;gap:2px;flex:none}
.tk-ctl button{border:0;background:none;color:var(--mute);font-size:12px;font-weight:600;padding:5px 9px;border-radius:8px}
.tk-ctl button:hover{color:var(--ink)}

/* ---------- hero / stats ---------- */
.hero{position:relative;overflow:hidden;display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px;padding:24px 28px;border-radius:22px;color:#fff;background:radial-gradient(520px 260px at 92% 0%,rgba(77,215,240,.30),transparent 62%),linear-gradient(180deg,#0F2236,#0A1525);border:1px solid rgba(77,215,240,.32);box-shadow:inset 0 1px 0 rgba(255,255,255,.07),0 26px 44px -30px #000}
.hero::after{content:"";position:absolute;right:-60px;top:-80px;width:280px;height:280px;background:radial-gradient(circle,rgba(77,215,240,.3),transparent 65%);pointer-events:none;animation:drift 14s ease-in-out infinite}
.hero>*{position:relative;z-index:1}
.hero h2{font-size:23px;margin:6px 0}
.hero p{color:#CFE0F1;font-size:14px;max-width:48ch}
.hero .eyebrow{color:var(--accent)!important}
.hero-big{display:flex;align-items:baseline;gap:8px;margin:8px 0 6px;font-size:72px;font-weight:700;line-height:1;letter-spacing:-.04em;text-shadow:0 0 34px rgba(77,215,240,.45)}
.hero-big small{font-size:20px;font-weight:600;color:#A9BDD4;letter-spacing:0;text-shadow:none}
.hero-cta{margin-top:16px}
.hero-icon{width:64px;height:64px;flex:none;color:var(--accent);opacity:.85;display:grid;place-items:center}
.hero-icon svg{width:56px;height:56px}
.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;margin-bottom:22px}
.stat{position:relative;padding:16px 18px;border-radius:16px;background:linear-gradient(180deg,rgba(17,28,48,.92),rgba(11,18,32,.92));border:1px solid var(--line);box-shadow:inset 0 1px 0 rgba(255,255,255,.05),0 22px 40px -30px #000}
.stat::before{content:"";position:absolute;top:-1px;left:-1px;width:12px;height:12px;border-top:2px solid var(--accent);border-left:2px solid var(--accent);border-top-left-radius:16px;pointer-events:none}
.stat-label{font-size:12.5px;color:var(--mute);font-weight:600}
.stat-number{font-family:var(--mono);font-size:34px;font-weight:600;line-height:1.1;margin-top:6px;text-shadow:0 0 22px rgba(255,255,255,.12)}
.stat-number.is-text{font-family:var(--font);font-size:19px;font-weight:700;line-height:1.35;margin-top:10px;color:var(--mute);text-shadow:none}
.stat.red .stat-number{color:var(--bad)}.stat.orange .stat-number{color:var(--warn)}.stat.green .stat-number{color:var(--good)}
.bump{animation:pop .7s cubic-bezier(.3,1.6,.5,1)}

/* ---------- sections / panels ---------- */
.section-head{display:flex;justify-content:space-between;align-items:center;gap:12px;margin:26px 0 12px}
.section-head p{margin-top:3px;color:var(--mute);font-size:12.5px}
.text-button{border:0;background:none;color:var(--accent);font-weight:700;padding:6px;border-radius:8px}
.text-button:hover{background:var(--accent-soft)}
.columns{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(280px,1fr);gap:20px}
.panel{background:linear-gradient(180deg,rgba(17,28,48,.92),rgba(11,18,32,.92));border:1px solid var(--line);border-radius:18px;padding:20px;margin-bottom:16px;box-shadow:inset 0 1px 0 rgba(255,255,255,.06),0 26px 44px -32px #000;transition:border-color .3s,background .3s}
.panel:hover{border-color:color-mix(in srgb,var(--accent) 45%,var(--line));background:radial-gradient(380px circle at var(--mx,50%) var(--my,0%),rgba(77,215,240,.10),transparent 62%),linear-gradient(180deg,rgba(17,28,48,.95),rgba(11,18,32,.95))}
.panel>h2{margin-bottom:12px}
.notice{background:var(--warn-soft);border:1px solid rgba(255,181,71,.3);color:#FFD18A;border-radius:12px;padding:12px 14px;font-size:13px;margin:12px 0}
.case-list{display:grid;gap:12px}
.case-row{display:flex;align-items:center;justify-content:space-between;gap:14px;background:linear-gradient(180deg,rgba(17,28,48,.92),rgba(11,18,32,.92));border:1px solid var(--line);border-radius:16px;padding:16px 18px;transition:transform .2s var(--ease),border-color .25s,box-shadow .25s}
.case-row:hover{border-color:var(--accent);transform:translateY(-2px);box-shadow:0 0 0 1px rgba(77,215,240,.3),0 18px 34px -18px rgba(77,215,240,.35)}
.case-main{min-width:0}
.case-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:6px}
.case-id{font-family:var(--mono);font-weight:700;font-size:14px}
.case-name{font-size:14px;font-weight:600}
.case-actions{display:flex;align-items:center;gap:8px;flex:none}
.pill{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:700;padding:3px 10px;border-radius:99px;white-space:nowrap;background:rgba(77,215,240,.12);color:var(--accent)}
.pill.red{background:var(--bad-soft);color:var(--bad)}
.pill.orange{background:var(--warn-soft);color:var(--warn)}
.pill.gray{background:rgba(147,163,188,.14);color:#B7C3D8}
.pill.st{background:color-mix(in srgb,var(--c) 15%,transparent);color:var(--c);box-shadow:0 0 14px color-mix(in srgb,var(--c) 26%,transparent)}
.pill.st::before{content:"";width:6px;height:6px;border-radius:50%;background:var(--c)}
.st0{--c:var(--s0)}.st1{--c:var(--s1)}.st2{--c:var(--s2)}.st3{--c:var(--s3)}.st4{--c:var(--s4)}.st5{--c:var(--s5)}
.empty{padding:34px;text-align:center;color:var(--mute);border:1px dashed var(--line2);border-radius:16px;background:rgba(11,18,32,.5)}
.empty .symbol{display:block;font-size:28px;margin-bottom:8px;color:var(--accent);opacity:.7}

/* ---------- buttons / forms ---------- */
.btn{position:relative;overflow:hidden;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--line2);background:rgba(255,255,255,.04);color:var(--ink);padding:9px 15px;border-radius:11px;font-weight:700;font-size:13px;transition:transform .2s var(--ease),box-shadow .25s,background .2s,border-color .2s,filter .2s}
.btn:hover:not(:disabled){transform:translateY(-1px);border-color:var(--accent);box-shadow:0 10px 20px -10px rgba(0,0,0,.6)}
.btn:active:not(:disabled){transform:translateY(0) scale(.97);box-shadow:none}
.btn.primary{background:linear-gradient(180deg,#63E0F5,#35C3DE);border-color:#35C3DE;color:var(--accent-ink);box-shadow:0 0 22px -4px rgba(77,215,240,.6),inset 0 1px 0 rgba(255,255,255,.4)}
.btn.primary::after{content:"";position:absolute;inset:0;background:linear-gradient(110deg,transparent 35%,rgba(255,255,255,.4) 50%,transparent 65%);transform:translateX(-130%);pointer-events:none}
.btn.primary:hover:not(:disabled)::after{transform:translateX(130%);transition:transform .85s}
.btn.primary:hover:not(:disabled){filter:brightness(1.06);transform:translate(var(--tx,0),calc(var(--ty,0px) - 1px))}
.btn.ghost{background:transparent;color:var(--mute)}
.btn.danger{border-color:rgba(255,123,123,.5);color:var(--bad)}
.rip{position:absolute;border-radius:50%;background:currentColor;opacity:.28;width:40px;height:40px;margin:-20px 0 0 -20px;pointer-events:none;animation:ripple .65s ease-out forwards}
.toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px}
.toolbar input{flex:1;min-width:190px}
input,select,textarea{border:1px solid var(--line2);background:rgba(6,10,18,.75);color:var(--ink);border-radius:11px;padding:10px 12px;min-height:42px;outline:none;transition:border-color .2s,box-shadow .2s;max-width:100%}
input::placeholder,textarea::placeholder{color:#6F819E}
input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(77,215,240,.16)}
input[type=checkbox]{min-height:0;width:16px;height:16px;accent-color:var(--accent)}
textarea{min-height:84px;resize:vertical;width:100%}
.field{display:grid;gap:6px;margin:10px 0;font-size:12.5px;font-weight:700;color:var(--mute)}
.field input,.field select,.field textarea{width:100%;font-weight:400}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}
.form-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}
.dev-grid{display:flex;flex-wrap:wrap;gap:8px}
.pagination{display:flex;align-items:center;justify-content:center;gap:14px;margin:22px 0}
details{border:1px solid var(--line);border-radius:12px;padding:10px 14px;margin:10px 0;background:rgba(6,10,18,.35)}
summary{cursor:pointer;font-weight:700;color:var(--ink)}
table{width:100%;border-collapse:collapse;font-size:13.5px}
th{text-align:left;color:var(--mute);font-weight:600;font-size:12px;padding:8px 10px;border-bottom:1px solid var(--line)}
td{padding:10px;border-bottom:1px solid var(--line)}

/* ---------- detail ---------- */
.detail-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:18px}
.detail-title{font-size:28px;font-weight:700;letter-spacing:-.02em;margin:2px 0 6px}
.detail-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(300px,.8fr);gap:20px;align-items:start}
.data-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:14px}
.data-item{background:rgba(6,10,18,.55);border:1px solid var(--line);border-radius:12px;padding:12px}
.data-item small{display:block;color:var(--mute);font-size:11.5px;margin-bottom:4px}
.data-item strong{font-size:14px;word-break:break-word}
.tabs{display:flex;gap:4px;overflow-x:auto;border-bottom:1px solid var(--line);margin-bottom:18px;scrollbar-width:none}
.tabs::-webkit-scrollbar{display:none}
.tab{border:0;background:none;padding:11px 15px;color:var(--mute);font-weight:700;white-space:nowrap;border-bottom:2px solid transparent;transition:color .2s,border-color .2s}
.tab:hover{color:var(--ink)}
.tab.active{color:var(--accent);border-color:var(--accent);text-shadow:0 0 16px rgba(77,215,240,.5)}
.document-row,.event-row,.reminder-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:13px 0;border-bottom:1px solid var(--line);font-size:13.5px}
.document-row:last-child,.event-row:last-child,.reminder-row:last-child{border-bottom:0}
.event-row{align-items:flex-start}
.event-row time{color:var(--mute);font-size:12px;white-space:nowrap;font-family:var(--mono)}
.document-row select{max-width:140px}
.missing-box{white-space:pre-wrap;background:rgba(6,10,18,.6);border:1px solid var(--line);border-radius:12px;padding:14px;font-size:13px;margin-top:14px;color:#C4D2E6}

/* ---------- bottom nav / toast ---------- */
.bottom-nav{display:none}
#toast{position:fixed;left:50%;bottom:calc(24px + env(safe-area-inset-bottom,0px));z-index:70;display:flex;align-items:center;gap:10px;max-width:calc(100% - 32px);background:rgba(14,20,32,.96);backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.1);box-shadow:0 20px 44px -14px rgba(0,0,0,.7);padding:9px 16px 9px 9px;border-radius:14px;font-size:13.5px;opacity:0;pointer-events:none;transform:translate(-50%,18px) scale(.96);transition:opacity .25s,transform .4s cubic-bezier(.16,1,.3,1)}
#toast.show{opacity:1;transform:translate(-50%,0) scale(1)}
#toast .ti{width:26px;height:26px;border-radius:50%;background:var(--accent);color:var(--accent-ink);display:grid;place-items:center;flex:none}
#toast.warn .ti{background:var(--warn)}
#toast .ti svg{width:14px;height:14px}
#fx{position:fixed;inset:0;width:100%;height:100%;pointer-events:none;z-index:80}

/* ---------- command palette ---------- */
#palette{position:fixed;inset:0;z-index:60;display:none;align-items:flex-start;justify-content:center;padding:12vh 16px 16px}
#palette.on{display:flex}
#palette .bk{position:absolute;inset:0;background:rgba(5,9,16,.6);backdrop-filter:blur(4px);animation:fadein .2s both}
#palette .pn{position:relative;width:min(540px,100%);max-height:calc(100% - 24px);overflow:auto;background:var(--surface);border:1px solid var(--line2);border-radius:20px;padding:20px;box-shadow:0 40px 90px -24px rgba(0,0,0,.7),inset 0 1px 0 rgba(255,255,255,.06);animation:sheetup .34s cubic-bezier(.16,1,.3,1) both}
#palette .pal-in{width:100%;border:0;border-bottom:1px solid var(--line);border-radius:0;background:none;font-size:17px;padding:4px 2px 14px;box-shadow:none}
#palette ul{list-style:none;padding:0;margin:8px 0 0;display:grid;gap:2px}
#palette li button{border:0;background:none;width:100%;display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;text-align:left}
#palette li button[aria-selected="true"]{background:var(--accent-soft);color:var(--accent)}
#palette li small{margin-left:auto;color:var(--mute);font-size:12px}
#palette .pal-f{display:flex;gap:14px;margin-top:12px;font-size:12px;color:var(--mute)}

/* ---------- login ---------- */
.login{min-height:100vh;display:grid;place-items:center;padding:24px}
.login main{max-width:460px;padding:32px;border-radius:22px;border:1px solid var(--line2);background:linear-gradient(180deg,rgba(17,28,48,.92),rgba(11,18,32,.92));box-shadow:0 40px 90px -30px #000}
.login h1{font-size:24px;margin-bottom:10px}
.login p{color:var(--mute);font-size:14px;margin-top:10px}
.login #status{color:var(--accent);font-weight:700}

/* ---------- motion ---------- */
@keyframes rise{from{opacity:0;transform:translateY(14px)}to{opacity:1;transform:none}}
@keyframes pop{0%{transform:scale(1)}40%{transform:scale(1.35)}100%{transform:scale(1)}}
@keyframes pulse{70%{box-shadow:0 0 0 8px rgba(74,222,155,0)}100%{box-shadow:0 0 0 0 rgba(74,222,155,0)}}
@keyframes mq{to{transform:translateX(-50%)}}
@keyframes drift{0%,100%{transform:translate(0,0)}50%{transform:translate(-26px,18px)}}
@keyframes fadein{from{opacity:0}to{opacity:1}}
@keyframes sheetup{from{opacity:0;transform:translateY(26px) scale(.97)}to{opacity:1;transform:none}}
@keyframes ripple{to{transform:scale(3.4);opacity:0}}
@keyframes draw{to{stroke-dashoffset:0}}
.enter :is(.hero,.stat,.panel,.case-row,.section-head,.detail-head,.empty){animation:rise .6s var(--ease) backwards;animation-delay:calc(var(--i,0)*55ms)}
#toast .ti svg path{stroke-dasharray:26;stroke-dashoffset:26;animation:draw .45s .08s ease-out forwards}

/* ---------- responsive ---------- */
@media (max-width:1050px){
.shell{grid-template-columns:208px minmax(0,1fr)}
.topbar,main,.footnote{padding-left:24px;padding-right:24px}.ticker{margin-left:24px;margin-right:24px}
.columns,.detail-grid{grid-template-columns:minmax(0,1fr)}   /* minmax(0,…)：避免分頁列把單欄撐出螢幕（手機詳細頁原本會被切掉） */
.hero-big{font-size:60px}}
@media(max-width:700px){
html,body{width:100%;overflow-x:hidden;overflow-x:clip}   /* clip 不會建立捲動容器，sticky 的時間列與返回列才能固定 */
.shell{display:block}.sidebar{display:none}
.bottom-nav{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:40;background:rgba(11,18,32,.92);backdrop-filter:blur(12px);border-top:1px solid var(--line);padding:5px 4px calc(5px + env(safe-area-inset-bottom,0px));gap:2px}
.bottom-nav .nav-item{flex:1;min-width:0;flex-direction:column;gap:2px;align-items:center;justify-content:center;padding:7px 2px;font-size:10.5px;text-align:center;min-height:48px;border-radius:10px}
.topbar{padding:20px 16px 12px;align-items:flex-start}
h1{font-size:23px}
.date,.search-pill span,.search-pill kbd,.icon-btn.snd{display:none}
.search-pill{min-width:0;padding:9px 11px}
main{padding:0 16px 96px}
.footnote{padding:0 16px 96px}
.ticker{margin:0 16px 12px}.tk-ctl{display:none}
.hero{padding:20px;border-radius:20px}.hero-big{font-size:54px}.hero-icon{display:none}
.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.stat-number{font-size:28px}
.panel{padding:16px}
.case-row{display:block;padding:14px}
.case-actions{margin-top:12px}.case-actions .btn{flex:1;min-height:44px}
.btn{min-height:44px}
.form-grid,.data-grid{grid-template-columns:1fr}
.detail-head{display:block}.detail-head .btn{margin-top:12px}
.detail-title{font-size:24px}
.document-row{flex-wrap:wrap}
#toast{bottom:calc(76px + env(safe-area-inset-bottom,0px));width:calc(100% - 32px);max-width:none}
#palette{padding-top:8vh}}
@media (min-width:1500px){main{max-width:1560px}.stat-grid{gap:18px}.panel{padding:24px}}
@media (prefers-reduced-motion:reduce){.tk-view{overflow-x:auto}}
@media (prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important}}

/* ---------- 派單歷程（列表與對話視窗） ---------- */
.dh-filters{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,150px),1fr));gap:10px;align-items:end}
.dh-filters .field{min-width:0}
.dh-filters input,.dh-filters select{width:100%;min-width:0;max-width:100%}
.dh-actions{display:flex;gap:8px}
.dh-live{border-color:rgba(77,215,240,.35)}
.dh-pager{display:flex;align-items:center;justify-content:center;gap:12px;margin:14px 0}
.detail-actions{display:flex;gap:8px;flex-wrap:wrap}
.dh-dialog[hidden]{display:none}
.dh-dialog{position:fixed;inset:0;z-index:65;display:flex;align-items:center;justify-content:center;padding:16px}
.dh-backdrop{position:absolute;inset:0;background:rgba(5,9,16,.66);backdrop-filter:blur(4px)}
.dh-panel{position:relative;width:min(640px,100%);max-height:calc(100dvh - 32px);display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line2);border-radius:20px;box-shadow:0 40px 90px -24px rgba(0,0,0,.7);overflow:hidden}
.dh-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 18px;border-bottom:1px solid var(--line)}
.dh-head h2{font-size:16px;overflow-wrap:anywhere}
.dh-body{padding:16px 18px;overflow:auto;overscroll-behavior:contain}
.dh-open{overflow:hidden}
.dh-timeline{list-style:none;margin:14px 0;padding:0;display:grid;gap:0;border-left:2px solid var(--line2)}
.dh-ev{position:relative;display:grid;grid-template-columns:92px minmax(0,1fr);gap:10px;padding:8px 0 8px 16px;font-size:14px;line-height:1.5}
.dh-ev::before{content:"";position:absolute;left:-6px;top:15px;width:10px;height:10px;border-radius:50%;background:var(--accent);box-shadow:0 0 0 3px var(--surface)}
.dh-ev time{color:var(--mute);font-size:12.5px;white-space:nowrap}
.dh-ev span{overflow-wrap:anywhere}
.dh-group_enter::before,.dh-group_reminder::before{background:var(--warn)}
.dh-group_send_failed::before,.dh-decline::before{background:var(--bad)}
.dh-claim::before{background:var(--good)}
.dh-summary{display:grid;gap:8px}
.dh-pills{display:flex;flex-wrap:wrap;gap:6px}
.dh-body .dh-live{margin-top:14px;padding-top:12px;border-top:1px solid var(--line)}
.dh-body .dh-live p{margin-top:4px}
@media (max-width:640px){
  .dh-dialog{align-items:flex-end;padding:0}
  .dh-panel{width:100%;max-height:92dvh;border-radius:20px 20px 0 0}
  .dh-ev{grid-template-columns:1fr;gap:2px}
  .dh-ev time{font-size:12px}
  .dh-pager .btn{min-height:44px}
}
@media (prefers-reduced-motion:no-preference){.dh-panel{animation:sheetup .3s cubic-bezier(.16,1,.3,1) both}}

/* ---------- 台北時間列、只讀刷新、共通狀態列、角色首頁 ---------- */
.timebar{position:sticky;top:0;z-index:35;display:flex;align-items:center;justify-content:space-between;gap:14px;padding:10px 40px;background:rgba(6,10,18,.94);backdrop-filter:blur(10px);border-bottom:1px solid var(--line2)}
.tb-clock{font-size:19px;font-weight:700;letter-spacing:.02em;font-variant-numeric:tabular-nums;white-space:nowrap;min-width:0;overflow:hidden;text-overflow:ellipsis;text-shadow:0 0 18px rgba(77,215,240,.25)}
.tb-right{display:flex;align-items:center;gap:12px;min-width:0}
.tb-sync{font-size:12px;color:var(--mute);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:46vw}
.tb-sync.bad{color:var(--bad)}.tb-sync.warn{color:var(--warn)}.tb-sync.ok{color:var(--good)}
.refresh-btn{min-height:40px;padding:8px 18px;font-weight:700;white-space:nowrap;flex:none}
.refresh-btn[aria-busy="true"]{cursor:progress}
.statusbar{display:flex;flex-wrap:wrap;gap:8px;padding:10px 40px 0}
.sb-chip{display:inline-flex;align-items:baseline;gap:6px;max-width:100%;font-size:12px;line-height:1.35;padding:5px 11px;border-radius:99px;border:1px solid var(--line2);background:rgba(17,28,48,.75);color:var(--ink)}
.sb-chip b{color:var(--mute);font-weight:600;white-space:nowrap}
.sb-chip.ok{border-color:rgba(74,222,155,.4)}.sb-chip.warn{border-color:rgba(255,181,71,.55);color:#FFD18A}.sb-chip.bad{border-color:rgba(255,123,123,.6);color:var(--bad);background:var(--bad-soft)}.sb-chip.muted{color:var(--mute)}
.sb-relogin{min-height:30px;padding:3px 12px;font-size:12px}
.fixed-back{display:none}
.role-home{margin:0 0 18px;padding:16px 18px;border:1px solid var(--line2);border-radius:18px;background:linear-gradient(180deg,rgba(17,28,48,.92),rgba(11,18,32,.92))}
.rh-head{display:flex;align-items:baseline;gap:12px;flex-wrap:wrap;margin-bottom:12px}.rh-head h2{font-size:18px}
.home-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(138px,1fr));gap:10px}
.home-card{display:flex;flex-direction:column;align-items:flex-start;gap:2px;text-align:left;padding:10px 14px;border-radius:14px;border:1px solid var(--line2);background:rgba(255,255,255,.03);transition:border-color .2s,transform .2s var(--ease)}
.home-card:hover{border-color:var(--accent);transform:translateY(-1px)}
.hc-count{font-family:var(--mono);font-size:28px;font-weight:600;line-height:1.1}
.hc-label{font-size:13px;font-weight:700}.home-card small{color:var(--mute);font-size:11.5px}
.home-card.red .hc-count{color:var(--bad)}.home-card.orange .hc-count{color:var(--warn)}.home-card.green .hc-count{color:var(--good)}
.home-next{margin-top:12px;font-size:14px;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.home-rows{margin-top:12px;display:grid;gap:6px}.home-rows>strong{font-size:13px;color:var(--mute)}
.home-row{display:flex;justify-content:space-between;gap:12px;padding:8px 12px;border-radius:10px;border:1px solid var(--line);background:rgba(255,255,255,.02);text-align:left;font-size:13px}.home-row:hover{border-color:var(--accent)}
.home-note{margin-top:10px}
@media (max-width:1050px){.timebar,.statusbar{padding-left:24px;padding-right:24px}}
@media (max-width:700px){
.timebar{padding:8px 12px;gap:8px}.tb-clock{font-size:14px}.tb-sync{display:none}.refresh-btn{min-height:44px;padding:6px 12px}
.statusbar{flex-wrap:nowrap;overflow-x:auto;padding:8px 12px 2px;-webkit-overflow-scrolling:touch;scrollbar-width:none}.statusbar::-webkit-scrollbar{display:none}
.sb-chip{flex:none;white-space:nowrap}
.fixed-back{display:block;position:sticky;top:60px;z-index:34;width:100%;min-height:44px;text-align:left;padding:10px 16px;border:0;border-bottom:1px solid var(--line2);background:rgba(11,18,32,.96);color:var(--accent);font-weight:700}
.fixed-back[hidden]{display:none}
.role-home{padding:12px;border-radius:16px}.home-cards{grid-template-columns:repeat(2,minmax(0,1fr))}
.hc-count{font-size:24px}
}
@media (max-width:360px){.tb-clock{font-size:12.5px}.refresh-btn{padding:6px 9px}}
/* 一般員工首頁：角色卡片已涵蓋「今日重點」與統計，隱藏重複區塊，讓案件清單留在首屏 */
.role-home.replaces-hero~.hero,.role-home.replaces-hero~.stat-grid{display:none}
@media (min-width:701px){.sb-sync{display:none}.statusbar{padding-top:8px}.sb-chip{font-size:11.5px;padding:4px 10px}}

/* 業務角色：安靜、清楚、三入口。其他角色沿用原工作台樣式。 */
body.sales-view{background:radial-gradient(900px 420px at 90% -10%,rgba(46,196,182,.12),transparent 64%),#07111a}
.sales-view{--accent:#45d6c6;--accent-ink:#03231f;--accent-soft:#0c302f}
.sales-welcome{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:14px;padding:24px 26px;border:1px solid rgba(69,214,198,.28);border-radius:20px;background:linear-gradient(145deg,rgba(18,48,49,.92),rgba(11,25,37,.94))}
.sales-welcome h2{font-size:24px;margin:4px 0 6px}.sales-welcome p{color:#b7c9d3;max-width:62ch}
.sales-claim-note{margin:0 0 22px}
.sales-task-group{margin-bottom:28px}
.sales-task-group>.section-head{margin-top:0}
.sales-case{align-items:stretch;padding:18px 20px}.sales-case .case-name{font-size:21px;line-height:1.35;margin:3px 0 8px}
.sales-case-summary{display:flex;gap:18px;flex-wrap:wrap;margin-bottom:6px;color:#bed0dc;font-size:13px}
.sales-case-summary strong{color:var(--ink)}
.sales-actions{align-items:center}.sales-actions .btn{min-height:46px}
.sales-search{margin-bottom:12px}.sales-search input{width:100%;min-height:50px;font-size:16px;padding:12px 15px}
.sales-categories{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.sales-advanced{margin-bottom:18px}.sales-advanced>.toolbar{margin:12px 0 2px}.sales-advanced select{flex:1;min-width:150px}
.sales-more-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin-top:16px}
.sales-more-grid .btn{min-height:52px}
@media(max-width:700px){
  .sales-view .topbar{padding-top:14px}.sales-view .top-right .badge,.sales-view .top-right .date{display:none}
  .sales-welcome{padding:18px;align-items:flex-start}.sales-welcome h2{font-size:21px}.sales-welcome-actions{display:none}
  .sales-task-group{margin-bottom:24px}.sales-case{padding:16px}.sales-case .case-name{font-size:20px}
  .sales-case-summary{display:grid;gap:2px}.sales-actions{display:grid;grid-template-columns:1fr 1fr;width:100%}.sales-actions .btn{width:100%}.sales-actions .btn:last-child{grid-column:1/-1}
  .sales-categories{overflow-x:auto;flex-wrap:nowrap;padding-bottom:4px;scrollbar-width:none}.sales-categories::-webkit-scrollbar{display:none}.sales-categories .chip-btn{flex:none;min-height:44px}
}
:root #employee-create { display: grid; gap: 14px; }
:root #employee-create label { display: grid; gap: 6px; }
:root #employee-create input, :root #employee-create select { width: 100%; min-width: 0; box-sizing: border-box; }
:root #employee-create button { justify-self: start; }
/* 2026-10-14 業務日常簡化：四個主要按鈕、選項按鈕（大觸控區）、派單追蹤報表 */
.main-actions{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:16px 0}
.big-action{min-height:64px;flex-direction:column;gap:4px;font-size:14px}
.big-action span{font-size:20px;line-height:1}
.chips{border:0;margin:12px 0;padding:0;display:flex;flex-wrap:wrap;gap:8px;min-width:0}
.chips legend{width:100%;padding:0;margin-bottom:8px;font-size:12.5px;font-weight:700;color:var(--mute)}
.chip{position:relative;display:inline-flex}
.chip input{position:absolute;opacity:0;width:1px;height:1px;pointer-events:none}
.chip span{display:inline-flex;align-items:center;min-height:44px;padding:8px 14px;border:1px solid var(--line2);border-radius:11px;background:rgba(255,255,255,.04);font-weight:700;font-size:13px;cursor:pointer;user-select:none}
.chip input:checked+span{background:var(--accent-soft);border-color:var(--accent);color:var(--accent)}
.chip input:focus-visible+span{outline:2px solid var(--accent);outline-offset:2px}
.chip input:disabled+span{opacity:.55;cursor:default}
.chip.current span{border-style:dashed}
.doc-states{display:flex;flex-wrap:wrap;gap:6px}
.chip-btn{min-height:40px;padding:6px 12px;border:1px solid var(--line2);border-radius:10px;background:rgba(255,255,255,.04);color:var(--ink);font-weight:700;font-size:12.5px}
.chip-btn.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent);opacity:1}
.chip-btn:disabled:not(.on){opacity:.5}
.report-filters{display:grid;grid-template-columns:repeat(3,minmax(0,1fr)) auto;gap:10px;align-items:end;margin:6px 0 14px}
.report-filters .field{margin:0;min-width:0}
.report-buttons{display:flex;gap:8px;flex-wrap:wrap}
.report-scroll{overflow-x:auto;max-width:100%;border:1px solid var(--line);border-radius:12px}
.report-table{border-collapse:collapse;width:100%;min-width:1100px;font-size:12.5px}
.report-table th,.report-table td{padding:9px 10px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top;white-space:pre-wrap;word-break:break-word}
.report-table th{position:sticky;top:0;background:var(--raise);color:var(--mute);white-space:nowrap}
@media (max-width:700px){
  .main-actions{grid-template-columns:repeat(2,minmax(0,1fr))}
  .report-filters{grid-template-columns:1fr}
  .report-scroll{overflow:visible;border:0}
  .report-table{min-width:0}
  .report-table thead{display:none}
  .report-table,.report-table tbody,.report-table tr,.report-table td{display:block;width:100%}
  .report-table tr{border:1px solid var(--line);border-radius:12px;margin-bottom:10px;padding:6px 0}
  .report-table td{border:0;padding:5px 12px;display:grid;grid-template-columns:7.5em minmax(0,1fr);gap:8px}
  .report-table td::before{content:attr(data-label);color:var(--mute);font-weight:700}
}
:root .blacklist-reason{white-space:pre-wrap;overflow-wrap:anywhere;max-width:100%}
/* 2026-10-21 特殊轉單查詢：桌機／手機同一份版面，所有可點目標至少 44px */
.st-search{margin:0 0 14px}
.st-search-row{display:flex;gap:10px;flex-wrap:wrap}
.st-search-row input{flex:1 1 200px;min-height:44px;padding:0 12px;border-radius:10px;border:1px solid var(--line2);background:var(--surface);color:var(--ink)}
.st-list{padding:4px 16px}
.st-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid var(--line);overflow-wrap:anywhere}
.st-row:last-child{border-bottom:0}
.st-row .btn,.st-actions .btn,.st-pager .btn,.st-foot .btn{min-height:44px}
.st-pager{display:flex;justify-content:center;align-items:center;gap:12px;flex-wrap:wrap;margin:14px 0}
.st-foot{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-top:14px}
.st-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:12px}
.st-detail{overflow-wrap:anywhere}
@media (max-width:640px){.st-row{flex-direction:column;align-items:stretch}.st-row .btn,.st-actions .btn,.st-foot .btn{width:100%}}